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Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?

Login

Privacy Policy

Introduction:

Thank you for using Up Abroad or visiting our website.

In the course of our activities, we are required to collect and process personal data.

The purpose of this policy is to explain how we collect this personal data, how we use it and how we keep it secure.

We take your privacy extremely seriously.

Who we are:

This privacy policy is for this website www.upabroad.com and is served by Up Abroad Limited, BOS House, Oldenway Business Park, Ballybrit, Galway, H91 E65V, Ireland. Registered company number: 654863.

You can read more about our company we manage here:
https://www.upabroad.com/about-us/

Information we collect:

Information you voluntarily provide to us:

You are free to explore our website without providing any Personal Information about yourself. When you make an enquiry, sign up to our newsletter, make an online booking or communication with us in any way, you are voluntarily giving us information which we collect. This “Personal Information” may include your name, date of birth, address, email address, phone number, credit card information, level of language and medical conditions / relevant health issues and other information necessary for us to deliver the product you have purchased.

You acknowledge that the following personal information is explicitly provided to the school that you will be attending: name, date of birth, nationality, level of the language and any relevant health issues. You consent to us transferring these details to our third-party school partners for the purposes of dealing with your enquiries and so we can process your booking to fulfil your order.

Our courses for students under 18 years old may require a signed parental consent form, with personal details of a responsible parent/guardian. The parent/guardian may be asked to provide passport details as a form of identification. These details are only ever passed on to the school and deleted/destroyed straight afterwards.

In giving us your contact details regarding a language programme you consent to us contacting you to discuss that programme. This could include follow up phone calls or emails and later to see if you are interested in a future language programme with us.

Information we collect automatically:

We may collect information about your visit to our Websites and your web browsing. This information may include your IP address, your browser ID, your browsing activity, and other information about how you interacted with our website. We may collect this information through the use of cookies or other tracking technologies.

Use of cookies:

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use Google analytics data. These cookies are used to collect information about how you use our website and WordPress blog, to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website We use the information reports to help us to improve our website. As specified in the privacy policy of that service, we are unable to see any personal information through Google analytics and do not connect your visits to our website with any personal information we may hold from your enquiry.

We may also use Google Adwords remarketing cookies to advertise online to similar audiences, interest categories or other types of interest-based advertising.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings.

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

You can opt-out of Google’s use of cookies by visiting Google’s Ads Settings.

Payment Information:

We collect and process payment information from you when you book a course online, including credit card and debit card numbers and billing information, using third party Payment Card Industry compliant service providers. These third-party service providers are not permitted to store, retain or use information you provide except for the sole purpose of credit card processing on our behalf.

Blog posts:

We have a public blog on our Website. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you want it removed, contact us.

Social media platforms and widgets:

Our Website includes social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. We also maintain presences on social media platforms including Facebook, Twitter, and Instagram. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

Links to third-party websites:

Our Website include links to other websites whose privacy practices may be different from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit.

How long do we store for?

We will retain personal data for no longer than is necessary. What is necessary will depend on the circumstances of each case, taking into account the reasons that the personal information was obtained, but should be determined in a manner consistent with good practice data retention guidelines.

Security:

We monitor our systems for possible vulnerabilities and attacks. Even though we try our best we cannot guarantee the security of information.

If you have a username and password, you are required to keep these safe and protected.

The sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

Newsletter:

We use your contact details to send you a quarterly newsletter which contact information about our courses and special offers. You may also easily unsubscribe from receiving such newsletters at any time.

Accessing your personal information:

You have the right to access to any personal information we hold about you within 30 days of any request for that information. To make this request you will need to provide us with a proof of identity. If you wish us to correct or delete any of your personal information that we hold, contact us at info@upabroad.com.

If you have any questions or comments, or if you want to update, delete or change any Personal Information we hold, please write to us by email at info@upabroad.com.

Cookie Policy

Agreement to Cookie Policy

a) Please read this Cookie Policy carefully as it applies to your use of the Website. By using the Website, you acknowledge that you have read and understood this Cookie Policy and accept the terms of this Cookie Policy.

b) This Cookie Policy, the Terms of Business, the Terms of Use and the Privacy Statement form the entire agreement between you and Up Abroad.

Changes to the Cookie Policy

Up Abroad reserves the right, at its sole discretion, to change this Cookie Policy at any time, for any reason and without notice. If any changes are made, the date of revision will be noted on this Cookie Policy (“Revision Date”). Please check the Revision Date before using the Website. If the Revision Date has changed, this Cookie Policy has changed. Please read the revised Cookie Policy carefully. By continuing to use the Website on and/or after the Revision Date, you acknowledge that you have read and understood the revised Cookie Policy and agree to be bound by the revised Cookie Policy.

Cookies

a) Cookie are small text files sent to your web browser by a website you visit (“Cookies”). You can delete existing Cookies, disable future Cookies and otherwise control how Cookies are used on your computer or other device via the setting preferences.

b) The Website uses Cookies and other similar technologies, including but not limited to, pixels and tags. Pease note that if you disable Cookies, you may not be able to use the full functionality of the Website.

Type of Cookies

The Website uses two types of cookies, namely, persistent cookies and session cookies.

4.1 Persistent Cookies Persistent cookies are Cookies that stay on your web browser until you delete them manually (“Persistent Cookies”). Persistent Cookies enable Up Abroad to recognise you as an existing user, so you may not have to log in again before using the Website.

4.2 Session Cookies Session cookies are temporary Cookies that are erased when you close your web browser (“Session Cookies”). Session Cookies enable Up Abroad to identify individual visits to the Website.

Use of Cookies

Up Abroad uses Cookies on the Website to:

i) recognise you when you use the Website, store your preferences and individual settings and improve your overall browsing experience on the Website;

ii) support and/or enable security features that Up Abroad has deployed to make your use of the Website more secure and to help the Website detect any malicious activity and/or violations of the Terms of Business, Terms of Use and/or Privacy Statement;

iii) learn your language and communication preferences so Up Abroad can provide you with features, insights and customised content through plug-ins;

iv) make advertising on and off the Website more engaging and relevant to you;

v) determine how well the Website and plug-ins perform and to understand, improve, and research products, features, and services on the Website, including but not limited to, when you access the Website from other websites, applications, or devices such as your work computer or your mobile device.

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